Practice Hub

The agentic practice platform

Work that runs the practice

Practice Hub is where your practice schedules its staff, runs its work, answers its phones, and texts its patients — with agents that carry the admin load and an audit trail behind every action.

Born inside a working ophthalmology practice — live in a real practice today.

PPHH

Tue 9:40 AM with Dr. Rivera — reply C to confirm.

CMaria confirmed

0 missed calls

AI answered all 127 this week

The whole front office, one operating layer

Every surface works off the same practice data — your providers, staff, locations, and rules — so coverage, tickets, calls, and texts stop living in separate tools and spreadsheets.

Midtown · Week of Mar 2Draft
MTWTFFrontARMKARGapMKTechJTLPJTLPGapScribeSDSDSDSDSD

2 gaps

flagged this week

Coverage gap tracker

Scheduling
Tomorrow · 12 appointmentsAuto-sent 4:00 PM

Hi Maria — you're scheduled Tue 9:40 AM with Dr. Rivera. Reply C to confirm or R to reschedule.

Maria G.CSam T.CLena W.R
Confirmed9 of 12

9 / 12

confirmed after one text

No-show recovery

SMS
Calls · this weekAI Reception
MTWTFSS
127 answered · 0 missed · 14 tickets filed

0 missed

calls this week

Call deflection report

AI Reception
Reschedule queueFront Desk
T-2481Maria G. → prefers ThuClaimed
T-2483Sam T. → next weekOpen
T-2486Lena W. → morning slotOpen

5 open

2 claimed by staff

Reschedule queue

Work Hub
Time off · JulyFeeds the generator
SMTWTFS
Dr. Chen ✓ Lena P. pending

3 requests

wired into the schedule

Time-off calendar

Scheduling
Consent ledgerAuto-enforced
(555) 010-4410Opt-in confirmed
(555) 014-2210STOP honored
(555) 019-0187Opt-in confirmed

STOP / START / HELP handled automatically · full audit trail

100%

opt-in compliant

Consent & STOP log

SMS

March · Midtown Clinic · Week 1

Draft
Mon 2Tue 3Wed 4Thu 5Fri 6Front DeskARMKARMKGapTechsJTLPJTLPGapJTScribesSDSDESESSD
2 coverage gaps flagged for reviewPublished to staff mobile

Agents with a job description

Practice Hub agents answer your phones, text your patients, confirm tomorrow's schedule, and file every request as a ticket in the right queue. They learn your locations, providers, and policies — and when something needs human judgment, it arrives in the right queue with the full story attached.

Every agent works through narrow, audited tools — never broad access — so you can always answer who did what, when.

How we keep it safe

Don't take the tour's word — call it

The receptionist above is a recreation. This one is the real thing: the same production agent our practices run, answering for a synthetic demo office.

Live demo — real AI receptionist

Talk to the receptionist yourself

Unlock the demo practice's phone line: call it, text it, or have the AI call or text you. No account needed — this is the same receptionist our practices run, answering for a synthetic demo office.

Takes 10 seconds. No account, no sales call.

HIPAA

Ready

BAA

Across the stack

RLS

Tenant isolation

Audit

Every action

Boring about security, on purpose

HIPAA-ready architecture with business associate agreements across the stack, tenant isolation enforced at the database layer, and an immutable audit trail behind schedules, tickets, messages, and every AI tool call.

Read our security posture

Modern operations, without the ops team

Onboarded in a day

Bring your providers, locations, and rules — an implementation specialist has your first month's schedule generated the same afternoon. Nothing to rip out, nothing to migrate.

Human-in-the-loop AI

Agents draft, classify, and assist. Clinical questions, refills, and claims always get human review. Autonomous, not unsupervised.

A team that knows your setup

White-glove onboarding and specialists who know your configuration by name — not a ticket number in someone else's queue.

See it run your practice

We onboard in small cohorts with an implementation specialist, starting with ophthalmology. Tell us about your practice and we'll show you the platform live.

No spam. No PHI here — this form is for practice contacts only.